@extends('frontend.layouts.master')

@section('title','Shipping & Exchange | POLO Stationery')

@section('main-content')

<section class="container py-5">
    <h2 class="mb-4">Shipping & Exchange Policy</h2>

    <p><strong>Effective Date:</strong> 17-03-2026</p>

    <h5>1. Shipping and Delivery</h4>

    <p><strong>1.1 Shipping:</strong> We aim to ship orders within the estimated time frames specified on our website. 
    Orders are generally shipped within 0–7 days from order confirmation.</p>

    <p><strong>1.2 Delivery:</strong> Domestic orders typically arrive within 1–15 working days. 
    Delivery timelines may vary depending on location and courier services.</p>

    <p><strong>1.3 Delay Disclaimer:</strong> POLO Stationery is not liable for delays caused by courier companies or postal authorities. 
    We ensure timely dispatch of orders.</p>

    <p><strong>1.4 Shipping Address:</strong> Orders will be delivered to the address provided at checkout. 
    Customers are responsible for providing accurate address details.</p>

    <p><strong>1.5 Courier Service:</strong> Orders are shipped via trusted courier partners or postal services.</p>

    <p><strong>1.6 Delivery Charges:</strong> Shipping charges depend on product and location and are displayed at checkout.</p>

    <h5>2. Exchange Policy</h4>

    <p><strong>2.1 Exchange Eligibility:</strong> We strive to provide high-quality products. 
    If you receive a damaged, defective, or incorrect item, you may request an exchange within <strong>3 days</strong> of delivery.</p>

    <p><strong>2.2 No Return Policy:</strong> We do not offer returns or refunds once the product is delivered, except in cases of damage or incorrect items.</p>

    <p><strong>2.3 Exchange Process:</strong> 
        To request an exchange, please contact us or a regitered user can request an exchange through orders section <p>after product is successfully delivered.</p>
        
    </p>

    <p><strong>2.4 Replacement:</strong> Once approved, we will arrange a replacement of the product at no extra cost.</p>

    <p><strong>2.5 Non-Exchangeable Cases:</strong> Exchanges will not be accepted in the following cases:
        <ul>
            <li>Product used or damaged after delivery</li>
            <li>Request raised after 3 days</li>
        </ul>
    </p>

    <h5>3. Contact Information</h4>

    <p>
        For any shipping or exchange queries, contact us at:
        <strong>info@polostationery.in</strong>
    </p>

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